PSN is offline (so is this thread)

[Dracarys]

That doesn't sound like a couple of days job.

[[STARS]TyranT]

Whilst obviously I'm not over bothered, I am gutted I can't redeem classic Sub Zero for Mortal Kombat

Seriously it's a shame some people are responsible for this. At the end of the day Sony will get it back going and the world will of forgotten what happened.

Pretty surprised it's been making national news though.

[Jill4EverSTARS]

just because you didn't want to play online right now doesn't mean that the millions of players who do should have to suffer. its a community and the people who did this should really pay more attention to that. I don't blame sony for this i blame whoever did it, sony was attacked and so were all of us innocent users.

I didn't say anything about the masses who are deterred by this I was explaining how it is for me I didn't say "I'm OK everyone else should suck it up and be happy" pretty sure nothing I said could imply that

[biohazard_star]

I'm pissed off at how I can't redeem my free PC version of Portal 2 since you have to enter the redeem code via PSN Steam. Freaking Sony. Gah.

[DONNIemo]

Fucking hackers, its been what 5 days now?? I wanna download new demos and RB3 songs!!!! grrrrrrrrrrr

[aris13]

Update

“I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

“As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.”

[Mr. Spencer]

Not to sound like I'm scaremongering here but I'm somewhat concerned about our credit card information.

http://uk.kotaku.com/5795349/sony-doesnt-know-yet-if-your-credit-card-number-was-stolen

[jimmyjoejangles]

i only use the prepaid cards

[Xander Ashford]

Not to sound like I'm scaremongering here but I'm somewhat concerned about our credit card information.

http://uk.kotaku.com/5795349/sony-do...ber-was-stolen

Yeah, once I found out about that on Saturday, I was a bit disgusted with Sony not giving actual information. I wouldn't be surprised if some credit card information was stolen and they don't want to post it; I understand, it's bad publicity that they don't really need right now. I just hope they have the decency to give people the heads up if they do actually find that some was stolen.

Once I thought of it from this perspective (Sony beefing up security to protect my credit card information), I really could care less as to how long it takes them to get it up and running. Take all the time you need, Sony. The thought of my personal information being zapped away never even occured to me in all this. Call me naive!

Just check your bank info daily and look into anything suspicious.

|AA|

[Zombie Fred]

Wow. Holy shit

Update on PlayStation Network and Qriocity

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.

We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.


Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.


We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment

So all information has got leaked, and the worst thing is they can do identidy theft thanks to the data they obtained from the user among with their CC information. Thank god I've never used my debit card details on this.

[Darkmoon]

Well that's a bit worrying. I think all that's on the PSN is my name, address and e-mail. The card was cancelled on Friday, so that's not a concern at least, and it didn't match my name anyway (my wifes). Still, not good at all. Sorta goes beyond 'we just wanted to screw stuff up' into 'now the world will be hunting us down, run away!'

[Stu]

Shit just got real.

edit: Oh and people best believe that Sony will be offering out compensation now - if not to the consumer then certainly to the developers who will lose out on revenue.

[Rombie]

^ I'd expected they'd be offering something to the smaller dev's anyway based on the downtime, this only makes it worse.

I'm glad my password doesn't match basically anywhere else and the CC is defunct on the account (have not topped up with a CC in 2 years, just use prepaid cards now). But this is clearly a flow on effect of that system update hack that enabled the Debug options. Someone took it and clearly started using it to work their way into Sony's "secure" data servers.

And to think, basically most of this never would have happened if Sony hadn't taken away Other OS because they were worried about the security issues. Prior to that the people who've done most of the data digging and releasing did it originally so they could run other things on their console after Sony took that ability away.

[Sephiroth]

Shit looks like I have to cancel my bank card tomorrow I caint believe it's took Sony over a week to warn us of the possibility that our personal data could have been stolen.

[Alexia_Ashford]

It's the APOCALYPS3!

Time to change my debit card. Nice to know someone now has enough info to impersonate me. Time to play some XBLA.